Start free with one councillor. Upgrade as your team grows. All plans include full casework management, public pages, and reports.
Core casework for every councillor
Per councillor
Premium features to demonstrate impact
Per councillor
For party groups with shared visibility
Per seat
Site licence for your entire council
| Parish / Town | £99/mo |
| District / Borough | £249/mo |
| County / Unitary | £499/mo |
All councillors
| Feature | Free | Pro | Group | Council |
|---|---|---|---|---|
| Casework management | ||||
| Public profile page | Basic | Full | Full | Full |
| Case submission portal | ||||
| Activity log | ||||
| Email notifications | 50/mo | Unlimited | Unlimited | Unlimited |
| Monthly reports & newsletters | — | |||
| Analytics dashboards | — | |||
| Caseworker seats | — | |||
| SMS notifications | — | |||
| File attachments | — | |||
| Webhook integrations & API | — | |||
| Group-wide casework visibility | — | — | ||
| Consolidated group billing | — | — | ||
| Member management dashboard | — | — | ||
| Committee meeting sync | — | — | — | |
| Priority support & SLA | — | — | — | |
| Dedicated onboarding | — | — | — |
CW has transformed how I manage constituent cases. I went from losing track of emails to having a clear dashboard showing every case and its status.
— Sarah Mitchell, Councillor, Truro Ward
The public transparency page is brilliant. Residents can actually see the work we're doing, which has dramatically improved trust and engagement.
— James Okonkwo, Councillor, Falmouth Ward
Setting up took 10 minutes. Within a week, my caseworker and I had migrated all our cases and the residents love being able to track their issues online.
— Rachel Edwards, Councillor, Penzance Ward
Yes. You can upgrade or downgrade at any time from your billing settings. Changes take effect immediately, and we prorate the difference.
The Free plan has no time limit. You can use it indefinitely with one councillor seat. Only upgrade when you need more seats.
Annual plans are billed once per year and include 2 months free compared to monthly billing. That's a saving of up to 17%.
Yes, you can cancel at any time from the Stripe customer portal. Your plan stays active until the end of the current billing period, then downgrades to Free.
Yes. Our Council plan has tiered pricing for parish, district, and county councils. Contact us to discuss the right fit for your council.